Evidence of Work

Evidence of work. Domains, not names.

29 systems across 26 domains. Client names stay with our clients. What remains is the engineering: the problem, what we built, the idea that made it work and what changed.

VisionSpeech & voiceLanguage & knowledgeGenerative mediaPrediction & decisionSensing & edgeAgentic systems

Vision

No. 20 of 29

Pipeline anomaly detection

Oil and gas

The problem
Cracks and leaks across a large pipe network were found by manual inspection — slow, labour-intensive, error-prone and a safety risk.
What we built
A computer-vision system that detects and classifies defects such as cracks and leaks automatically, integrated with existing infrastructure for real-time monitoring and alerts.
The innovation
Deep-learning defect classification on live inspection imagery, turning inspection from periodic manual review into continuous detection.
Outcome
Faster inspection, more accurate detection than manual review, improved safety and lower cost, with real-time alerts enabling preventive action.
Built with
PythonOpenCVTensorFlowKeras

No. 22 of 29

Occupancy and incident detection

Workplace safety · technology sector

The problem
Counting people and spotting accidents across workspaces was manual and unreliable, creating safety and liability risk.
What we built
A vision system that counts people per area, alerts when occupancy limits are breached, and detects incidents such as falls and collisions in real time.
The innovation
Event detection and continuous counting in one video pipeline, with alerts routed straight to the safety team.
Outcome
Instant alerts, better compliance with safety regulations and lower liability.
Built with
OpenCVTensorFlowPyTorch

No. 24 of 29

Vehicle classification for toll supervision

Public sector · transport infrastructure

The problem
Toll supervision relied on manual counts of vehicle numbers and types, producing errors, delays and room for fraud.
What we built
A vision system that counts and classifies vehicles — cars, trucks and buses — at toll plazas in real time, integrated with the toll infrastructure.
The innovation
Real-time detection and classification at the lane, creating an independent record of traffic to supervise collection against.
Outcome
Less manual data collection, faster and more accurate toll data, and detection of toll fraud that increased revenue.
Built with
PythonOpenCVTensorFlowKeras

No. 26 of 29

Crowd proximity and mask detection

Retail · shopping centres

The problem
During the pandemic, a large shopping centre needed to monitor distancing and mask-wearing across busy public spaces — impossible to do manually.
What we built
Real-time computer vision that measured proximity between visitors, highlighted high-risk zones and identified people without masks, alerting staff.
The innovation
Spatial analysis on the centre’s existing camera infrastructure, inferring real-world distances between people from video.
Outcome
Less monitoring effort, faster intervention and restored visitor confidence.
Built with
PythonAzure Spatial Analysis

No. 28 of 29

Parking availability sensing

Hospitality

The problem
Guests had no way of knowing whether parking was available, causing confusion and congestion.
What we built
Computer vision that counts free spaces in real time and publishes availability to a large display board.
The innovation
Occupancy detection from camera views, updated continuously and pushed to signage.
Outcome
Faster parking, a better guest experience and more efficient parking management.

Speech & voice

No. 03 of 29

Voice-to-ticket maintenance requests

Heavy machine manufacturer · fleet operations and maintenance

The problem
Maintenance requests arrived incomplete — missing codes, asset details or context — triggering back-and-forth between operators, dealers and service teams before work could begin.
What we built
A voice assistant inside the client’s fleet operations and maintenance platform. Operators describe the issue in natural speech; the assistant verifies the asset, asks only for what is missing, and writes a complete, structured service ticket with codes, attachments and routing.
The innovation
Speech turned into structured data: free-form speech is mapped onto the ticket schema, and follow-up questions are driven by whichever required fields are still empty.
Outcome
Fewer incomplete requests, less dealer back-and-forth and smoother service workflows.

No. 07 of 29

Real-time meeting translation

Enterprise collaboration

The problem
Multilingual teams and clients lost time and clarity working through translation.
What we built
A meeting add-in that translates speech live — from one-to-one calls to large town halls — with the option of custom voice models.
The innovation
Streaming speech recognition, translation and synthesis chained with latency low enough to keep a conversation natural.
Outcome
Faster, clearer communication across languages and better support for a global customer base.
Built with
Microsoft TeamsAzure Cognitive Services

No. 16 of 29

Call summarisation and topic extraction

Contact centres

The problem
Managers could not keep up with the volume of recorded customer calls.
What we built
Automated summaries of recorded calls, with key phrases and topics extracted for review.
The innovation
Speech recognition and language processing combined into review-ready summaries, turning recordings into a searchable record.
Outcome
Faster review, quicker corrective action and earlier resolution of customer issues.
Built with
Azure Cognitive Services

No. 17 of 29

Call transcription, diarisation and compliance

Contact centres

The problem
Manual transcription and review of customer calls was slow and error-prone, creating quality and compliance risk.
What we built
Automated transcription with speaker diarisation, and analysis for quality and compliance including flagging of prohibited language.
The innovation
Diarised transcripts make every utterance attributable to agent or customer — the foundation for per-agent quality and compliance analysis.
Outcome
Less manual review, real-time alerts, better agent performance and stronger compliance.
Built with
Azure Cognitive Services

No. 27 of 29

Voice-driven multi-cloud monitoring

IT operations · e-commerce

The problem
Monitoring services across several clouds during holiday traffic peaks overwhelmed the operations team.
What we built
Voice skills for smart assistants that report service status and details on request, connected to monitoring across cloud providers.
The innovation
A conversational interface over heterogeneous cloud monitoring: one spoken question, answered across clouds.
Outcome
Faster status checks and less manual monitoring during peak periods.
Built with
Amazon AlexaGoogle HomeCloudWatchGoogle Cloud Monitoring

Language & knowledge

No. 01 of 29

Service diagnostics and knowledge assistant

Heavy machine manufacturer · global after-sales service

The problem
Service teams working on increasingly complex machines had to search manuals, bulletins, historical cases and expert memory to diagnose a fault — slowing every repair and making the outcome depend on who happened to know what.
What we built
A global enterprise application that gives service teams guided diagnostics, troubleshooting paths and instant access to service knowledge, used by thousands of people across the service network.
The innovation
Generative AI grounded in the manufacturer’s own service data: reported symptoms go in; relevant procedures, likely causes and the next diagnostic step come out — turning decades of service knowledge into a working tool rather than a library.
Outcome
In use by thousands of service professionals worldwide, delivering major cost savings and gains in operational efficiency.

No. 04 of 29

On-premise language model for customer support

E-commerce

The problem
Hosted language-model services were expensive, inflexible and required data to leave the company.
What we built
An on-premise language model based on LLaMA, trained with more than 30,000 domain-specific commands and hosted on the client’s own servers.
The innovation
Open-weight model adaptation behind the client’s firewall: full control of data, cost and behaviour.
Outcome
Real-time customer support at lower cost, with data kept on the client’s own servers.
Built with
LLaMAon-premise hosting

No. 05 of 29

Governed knowledge retrieval for field diagnostics

Industrial equipment manufacturing

The problem
Diagnostic knowledge was spread across machinery manuals, historical service tickets and the experience of senior field engineers.
What we built
A governed retrieval and decision-support system: graph-assisted retrieval over technical documentation, on-premise model execution, and source citations surfaced in the technician’s diagnostic workflow.
The innovation
Permission-aware retrieval with on-premise inference, so answers carry citations to authoritative engineering sources and data stays under the client’s control.

No. 06 of 29

Enterprise knowledge repository for language models

Heavy machine manufacturer · enterprise knowledge

The problem
Subject-matter experts, marketing, support and HR each held knowledge in their own formats, with no systematic way to make it usable by large language models.
What we built
A platform for building curated datasets, fine-tuning models and retrieving knowledge through vector search, with a custom embedding infrastructure for data privacy and control.
The innovation
Dataset creation as a self-service workflow for non-specialists, combined with private embeddings and fine-tuning — so domain knowledge improves model behaviour without leaving the organisation’s control.
Outcome
Better model performance on industry-specific tasks, stronger data control, and teams contributing directly to a shared knowledge base.
Built with
Azure OpenAIvector searchcustom embeddings

No. 08 of 29

Social sentiment and intent intelligence

Industrial flow-control manufacturer · marketing and customer care

The problem
For a global manufacturer of industrial flow-control equipment, conversations about its products, distributors and service were scattered across social platforms and industry channels. Signals that mattered — a quality concern, a competitor comparison, a project in planning — were found late, or not at all.
The business case
In industrial markets, reputation travels through a small network of plant engineers, specifiers, contractors and distributors. A single post can mean an account at risk or a project worth pursuing. Hearing that network early, and answering it well, protects existing business, surfaces new opportunities and moves customer care from reactive to proactive.
What we built
An AI system that continuously listens across social channels, scores sentiment, classifies customer intent and surfaces the conversations that need attention — with suggested responses for the marketing and customer-care teams.
The innovation
Intent alongside sentiment: the system tells a complaint from a service need, a competitor comparison or a buying signal, so the right team can act on each one — paired with generated response suggestions that keep the brand’s voice consistent.
Outcome
Faster decisions and more timely engagement with customers and distributors.

No. 13 of 29

Generative troubleshooting assistant

Consumer appliances

The problem
Customers with appliance problems faced slow, manual support.
What we built
A fine-tuned GPT-based troubleshooting guide that answers customer questions in natural language, in real time.
The innovation
A language model adapted to the manufacturer’s troubleshooting knowledge and orchestrated with LangChain.
Outcome
Faster resolution, higher customer satisfaction and lower support costs.
Built with
OpenAI GPTLangChain

No. 14 of 29

Invoice extraction with semantic search

Finance operations

The problem
Invoice details were captured by manual scanning and keying.
What we built
Our information-extraction platform, integrated into the client’s systems, using semantic search to pull key details from invoices automatically.
The innovation
Semantic understanding of document content, so key fields are found by meaning across varied invoice layouts.
Outcome
More than 100 documents processed in under a minute, with fewer errors and no manual scanning.
Built with
PythonTensorFlow / PyTorchcloud infrastructure

No. 15 of 29

Insurance document digitisation and summarisation

Insurance

The problem
A large archive of insurance documents was hard to find, read and use.
What we built
Digitisation, summarisation and metadata indexing of insurance documents into a searchable knowledge base for underwriters.
The innovation
Transformer-based summarisation combined with structured metadata indexing, hosted on cloud infrastructure for scale.
Outcome
Faster access to knowledge, fewer manual errors, and underwriters able to draw on the archive when quoting premiums.
Built with
BERTAtlasDBAWS

No. 25 of 29

Regional sentiment analysis

Automotive

The problem
A manufacturer could not see how its products and services were perceived from region to region across two countries.
What we built
Real-time sentiment analysis across several social platforms, scored and visualised by region.
The innovation
Sentiment resolved to geography, so perception can be compared market by market.
Outcome
Faster, better-informed product and service decisions.

Generative media

No. 09 of 29

Automated multilingual video dubbing

Media and enterprise content

The problem
Dubbing video into several languages was slow, costly and error-prone.
What we built
A guided pipeline that transcribes, translates, generates new voice tracks and stitches the finished video.
The innovation
Transcription, translation, speech synthesis and alignment orchestrated as a single workflow.
Outcome
Faster, lower-cost localisation for a global audience.
Built with
Azure OpenAIAzure Speech SDK

No. 10 of 29

Enterprise voice generation

Enterprise learning and communications

The problem
Professional voiceover for training and onboarding depended on booking voice talent — and re-recording every time a script changed.
What we built
A platform that turns scripts into lifelike speech in seconds, with selectable voices and tones, multilingual output and ready-to-use audio files.
The innovation
Neural speech synthesis inside an enterprise workflow: controllable tone and pacing, consistent voices across a catalogue, and regeneration instead of re-recording when content changes.
Outcome
Used for training content, onboarding materials and internal communications.

Prediction & decision

No. 19 of 29

Predictive maintenance for aircraft engines

Aviation

The problem
A legacy system could not process terabytes of engine and asset data quickly enough to anticipate failures.
What we built
A predictive-maintenance platform on big-data infrastructure that analyses engine and asset data to detect potential problems early, with 3D visualisation.
The innovation
Distributed processing of terabyte-scale telemetry to surface early failure indicators.
Outcome
Proactive maintenance, improved safety and performance, optimised maintenance schedules and less downtime.
Built with
HadoopHDFSRTableau

No. 23 of 29

Prescriptive spare-part sourcing

Heavy equipment manufacturing · cranes

The problem
Sourcing spare parts for crane assembly was manual, causing delays and extra cost.
What we built
A prescriptive-analytics system that recommends the best sourcing option for each part by weighing cost, availability and delivery time.
The innovation
From prediction to prescription: the system recommends an action, not only a forecast.
Outcome
Faster sourcing, lower part costs and fewer assembly delays.

No. 29 of 29

Race outcome prediction

Sports and racing analytics

The problem
Race forecasting relied on manual analysis of race cards and form — inconsistent and error-prone.
What we built
A predictive system combining computer vision and predictive analytics over race cards, performance history, pedigree, weather and track conditions, with a visual interface for real-time analysis.
The innovation
Multi-source fusion — extracted race-card data, form history and environmental conditions — in one predictive model, processed in the cloud.
Outcome
More accurate, consistent predictions available in real time.

Sensing & edge

No. 11 of 29

Engine Health Monitoring (EHM)

Airline turbine engine manufacturer

The problem
Early signs of engine degradation — abnormal vibration, shifts in acoustic signature — are subtle, buried in operating noise, and often recognised only after they have grown into maintenance events.
What we built
An engine health monitoring system that captures acoustic and vibration signals, processes them to isolate fault signatures, and flags anomalies for engineering and maintenance teams.
The innovation
Digital signal processing at the core: spectral analysis separates the acoustic and vibration signatures of developing faults from normal operating noise, and models classify the likely condition from those signatures.
Outcome
Earlier detection of developing faults, and a faster path from signal to maintenance decision.

No. 12 of 29

Acoustic anomaly detection on CNC spindle lines

Automotive component manufacturing

The problem
Intermittent bearing wear in high-speed spindles led to tool fractures that damaged parts before visual inspection could catch them.
What we built
An on-device acoustic model on industrial edge hardware, isolating harmonic anomalies from background plant vibration.
The innovation
A quantised model sized for edge accelerators, with inference entirely on-device and no cloud dependency.

No. 21 of 29

Equipment telematics and fleet intelligence

Heavy and off-road equipment · fleet management

The problem
Fleet owners could not see malfunctions or violations — geofence breaches, overloads, fuel pilferage — until after the damage was done.
What we built
A cloud platform that collects sensor and CAN-bus data from connected machines, with equipment-specific digital capacity charts for overload detection, geofencing, fuel-pilferage detection and business-intelligence reporting, offered as a subscription service.
The innovation
Digital capacity charts for each machine model turn raw telemetry into overload violations in real time, while in-equipment devices keep data flowing over constrained cellular links.
Outcome
Real-time asset management, proactive detection of violations, lower operating costs, and better utilisation and safety.
Built with
Microsoft stackMQTTCAN buscellular telemetry

Agentic systems

No. 02 of 29

Agentic certification audits in an isolated network

Aerospace and defence

The problem
Certification audits required cross-checking telemetry manifests, material certificates and test logs — manually, over weeks.
What we built
An OpenWolfPack deployment in an isolated on-premise cluster, with checkpointed execution and tamper-evident audit logging.
The innovation
Deterministic checkpoints make audits resumable, with human sign-off at every certification boundary and execution traces reviewable by compliance officers.

Every record is anonymised by design. Ask about a comparable problem and we will tell you what we can.